Hey folks! Gus here…. there’s a common problem among homeowners when purchasing windows. They don’t take the time to do research and/or ask the right questions. I’m here to help you avoid mistakes made by others.
Investing in new windows for your home is a journey that requires thorough research to ensure you get the right windows, installed correctly, and at a fair price. However, finding the perfect windows can be a daunting task, often compared to the challenging process of buying a mattress. Many homeowners become frustrated and confused, leading them to abandon the window buying cycle altogether. This can have unfortunate consequences, such as falling for manipulative sales tactics, settling for subpar products and installation, or ending up with inefficient and unsightly windows.
This blog aims to provide valuable insights to homeowners like you who are considering purchasing new windows and doors for your home. By highlighting common pitfalls and offering practical advice, hopefully this information will help you navigate the window replacement process with confidence.
Avoid Cheap Solutions
While everyone wants to find value in their window replacement purchase, cutting corners on quality is a mistake you should avoid. In Granbury, and the surrounding areas, numerous window replacement companies offer windows at incredibly low prices, sometimes as low as $200 or less. However, these temptingly cheap windows come with hidden drawbacks. It’s crucial to research the specific brand and model before settling on any window. Dishonest contractors may show you one window during the sales process but end up installing an inferior product in your home. To protect yourself from this deceptive tactic, it’s better to choose the best window for your needs, even if it means installing them in phases. Opting for cheap windows will likely result in additional expenses and frustrations down the line. Buying cheap windows will ultimately cost you more.
Avoid Overpriced Options
Another common mistake is succumbing to the pressure of buying overpriced windows that come with unnecessary features and excessive costs. Some window replacement companies employ highly trained salespeople who push their exclusive and expensive windows. They may insist on having all decision-makers present during the estimate visit, prolonging the sales pitch for hours. To protect yourself from overpaying, resist the urge to purchase the first expensive window you encounter. Instead, ask for detailed information, product brochures, and copies of manufacturer warranties. Use this information to conduct online research and determine if the windows are worth the price. Be aware of the “One-Year, One-Day” closing technique, where the salesperson offers a significantly higher price that can be lowered if you make an immediate decision. They create a sense of urgency and make it seem like a one-time opportunity. However, this is usually a tactic to pressure you into making an impulsive purchase. Take your time, weigh your options, and avoid falling for these high-pressure sales tactics.
Ensure Proper Installation
Assuming you didn’t make the mistake of choosing cheap or overpriced windows, the next challenge is ensuring proper installation. Many homeowners mistakenly assume that whoever installs their replacement windows is qualified to do so. However, without proper research, you run the risk of having your windows installed incorrectly. While manufacturers implement rigorous quality control measures, installation is often where problems arise. In fact, nearly 90% of warranty claims received by major window manufacturers point to installation issues rather than window defects. Many companies unrelated to window installation have ventured into this field, such as roofing companies that lack experience in windows. To ensure proper installation, ask the replacement window company if their installers are trained by the manufacturer and verify their claim. It’s also crucial to ensure that the installers have general liability and worker’s compensation insurance.
Avoid No-Name Windows
One common problem homeowners encounter after purchasing replacement windows is the lack of support from companies that offer “no-name” windows. These windows come from subpar manufacturers that produce private-label, inferior products, making repairs and finding necessary parts extremely challenging. Avoid falling for the false promises of exclusive windows made by companies that can’t be identified. Stick to brand-name windows from reputable manufacturers. Even if the company that installed your windows goes out of business, you can still find parts, service, and warranty support.
Conduct Due Diligence
When buying replacement windows, conducting thorough due diligence is essential. Never rush into a purchase without asking the right questions and obtaining satisfactory answers. The more questions you ask, the more comfortable you’ll feel about the company and the products they offer. If a company fails to address your concerns or provide adequate information, it’s best to continue your search. To ensure a smooth process, consider asking the following questions:
- Is the contractor insured? Request a copy of their liability insurance policy and worker’s compensation coverage.
- Can they provide references? Contact the references to gather feedback on their experiences.
- How promptly did they respond to your initial inquiry? A slow response may indicate poor service.
- How long will it take to receive your new windows?
- What are the true costs of “free financing” offers? Financing incentives are often included in the window price.
- Conduct a search for the contractor’s name along with the term “complaints” to identify any issues.
- Check online reviews on platforms like Google, Facebook and other platforms to gauge customer satisfaction.
- Will they obtain a permit for your project?
- Avoid the pressure to make an immediate purchase with promises of special discounts. If the deal is genuine, it will likely be available later.
- Ensure everything is in writing, including a detailed agreement and any promises made.
To hear additional mistakes, Houston Window Experts offers some great insights and suggestions.
By conducting due diligence and trusting your instincts, you can find a reliable window replacement contractor that offers quality windows at a fair price and provides professional installation. All of our salespeople and installers are on staff, background checked and drug-tested. We would not allow someone in your home that we wouldn’t allow in our own.
At Granbury Door and Window, we are here to offer expert advice and assist you in finding the perfect windows for your home. Give us a call at 817-279-1066 for a free estimate!
